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Frequently Asked Questions

These are some of our most frequently asked questions.
  • When do we meet?
    You’ve visited our website and Welcome Center and are looking at joining the Rooftight family. Contact us and set a time to meet with the builder and designer. Here’s what you need to prepare: (a) your budget (b) a snapshot of your lifestyle – family, work, hobbies, pets and (c) a sense of your design style.
  • What is turn-key construction?
    Comparable to the ease of turning a key and starting a car, turn-key refers to something that is complete and ready to go, where the keys are simply turned over the buyer. In home building, it references a home that upon closing is complete and ready for the buyer to simply move in and enjoy. More specifically, turn-key building contracts are typically homes built on land owned by a builder or developer, who finances and insures the build until closing day, when the clients’ mortgage kicks in.
  • How long does a build take?
    Build times vary depending on the size of the home, but average is approximately 6 months from when framing begins provided all client selections are made prior to commencement.
  • What is a spec home?
    In building and financial terms, spec is short for speculative. At Rooftight, we generally have some inventory of spec homes, built to Rooftight standards with in-demand, professionally-selected finishes, as we speculate there will be market demand for our homes by interested buyers who don’t have the time to wait for a custom build. Depending on what point during the build an offer is received on a spec home, there may be an opportunity to choose some minimal finishes.
  • How do we make an offer?
    Whether you have your own realtor or use one of ours, the professionals will be happy to meet with you and guide you through the agreement and any questions you may have.
  • Can my lawyer review the contract?
    Of course. The contract provides five business days for completion of legal review.
  • Can we make an offer if we don’t yet have financing?
    Absolutely. The turn-key agreement is conditional on your ability to secure financing.
  • What is required as a deposit?
    Deposits can vary from build to build, but typically a home will require a deposit of $10,000 to $20,000 depending on the purchase price.
  • What is meant by a firm contract? What happens next?
    A contract is firm once all conditions have been met (such as deposit, letter of finance, etc.) Once your contract is firm, and depending on your close date and the amount of homes we currently have under construction, our team will reach out to you to get started on the selections process. Selections must be completed within 6 weeks of beginning this process. Some buyers struggle to grasp why selections need to be made so early in the process, but remember this is a build – each element builds upon and relates to another. For example, your cabinet design needs to be finalized before plumbing rough-ins can be completed. In addition, some materials have long lead times and need to be ordered early.
  • What is included in a Rooftight build?
    Rooftight exceeds code in all aspect of our builds. Our standard finishes are equivalent to most builders’ upgrades. Features such as silent floor systems, ducted heat pumps, double-wide driveways, custom closet shelving and solid-surface countertops are standard inclusions. Rooftight homes include a number of LED pot lights specified in your contract and is dependent on your final plan with a generous allowance for all remaining fixtures. You are provided the services of Rooftight’s award-winning designer for your selections.
  • What is meant by selections?
    When building with Rooftight, you will be able to choose your finishes from Rooftight’s variety of options as per your contract. Rooftight has pared down selections to the finishes that are most current, to help facilitate easier decisions for you. That said, while we include the most popular finishes and choices in the purchase price, upgrades and complete customization are available depending on your needs, tastes, and budget. Our designer will walk you through choices in the comfort of our inspiration studio. You will have six weeks for your selections once they begin – this facilitates the ordering of items with longer lead times and provides all necessary specifications for the build.
  • How do upgrades work?
    During the selections process, you may wish to upgrade from standard contract inclusions. Rooftight will obtain quotes for you, and if you choose to go ahead with the upgrade, a change order is added to your file, which credits you for the standard selection and charges you for the upgrade. You only pay the difference.
  • What is a change order?
    A change order is a document that is added to your contract file and forms part of an amendment at the end of the building process. This ensures you have consented to any changes during the build process and provides guidance to the project manager as to what changes you have made. No changes are made to your home without your approval, resulting in a clear, no-surprises building process.
  • What is a lighting allowance?
    At Rooftight, the standard lighting allowance is $4000, but a higher allowance may be included depending on the home. This allowance is for all room fixtures to add all bulbs excluding pot lights. Ample pot lighting throughout the home is already included from Rooftight as part of the purchase price of the home. If you are looking at other builders, be sure to ask what lighting is included and what the allowance is for. Many builders offer a $3000 or similar allowance but expect you to light the whole home on that meagre budget – no pot lighting or other lighting is included.
  • What is a heat pump and how does it work?
    Air-source heat pumps like we use in Nova Scotia transfer existing heat energy to where it is needed or away from where it’s not, using a refrigerant and a cycle of evaporation and condensation that draws or expels heat by creating or releasing pressure. While it seems counter-intuitive, heat energy is present even in cold air – for example, air at –18°C contains about 85% of the heat it contained at 21°C. In the cold seasons, the pump captures outdoor heat and transfers it inside. In the warm months, the reverse happens – the pump expels heat energy and humidity from your home. Refrigerators and air conditioners are one-way examples of this fully reversible technology. Because heat pumps use existing heat rather than creating it, they are much more efficient that traditional heating systems.
  • What’s the difference between a ductless heat pump and a ducted heat pump?
    A ducted heat pump is a highly efficient forced-air system that operates behind-the scenes via a network of ducts, bringing heating or cooling to each room inconspicuously from a central powerful unit located in the utility room. This central system works with an accompanying unit located outdoors. Rooftight uses ducted systems exclusively. A ductless or mini-split system consists of an exterior unit and an accompanying interior wall unit. While convenient for renovations or upgrades to existing systems, these units are generally only good for heating one room, and the interior wall units are bulky and not very attractive.
  • Who do we call if we need service?
    Our 5-Year Warranty Plan provides you with peace of mind knowing that your home is receiving the personal attention it (and you) deserve. We value our Rooftight family of clients and we know that being proactive with home maintenance is a safer and more efficient solution. Rooftight’s 5-Year Whole Home Warranty is carried out by our Service Specialist with semi-annual visits to your home to address any performance based issues you may have experienced. If an emergency should arise at any time, simply call our service manager and he will prioritize and fast track your concern.
  • What happens to my 5-Year Warranty if we sell our home?
    The Rooftight Warranty is completely transferrable to the new homeowners. If you need assistance with the changeover we’ll be glad to help.
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